Image Requirements

• What is the maximum file size I can upload?
• What image file types do you accept?
• Do you need a high-resolution image file?
• I have a digital camera; what settings should I use?
• Will you alter or enhance the image I use?
• Will you accept a copyrighted or a photo deemed as offensive?

What is the maximum file size I can upload?
The maximum image file size you can upload is 6 MB. Since image files are typically large in size, please be patient after clicking on the “SEND” button after attaching your file to your e-mail as it could take several minutes depending on your Internet connection speed.
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What image file types do you accept?
We only accept images with the following extensions: JPG, BMP, EPS, CDR and GIF. We DO NOT recommend using GIF formats. GIF images will not reproduce as well as other formats because of color compression.
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Do you need a high-resolution image file?
Please try to use the best-quality image you have available. You must use a high-resolution image file that is at least 480 X 480 pixels. If you don’t know the exact pixel size of your photo, don’t worry. We will tell you if the resolution isn’t high enough after we receive your attached image. However, most photos taken with a digital camera can be accepted by for your project. So, if you have images you took with your digital camera and you don’t know their resolution, they probably meet our minimum requirements. If your image is below the minimum resolution/size requirements of 480 X 480 pixels, do not simply increase the size in your editing software. You must either rescan the image or use a higher-quality image.
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I have a digital camera; what settings should I use?
When taking digital photographs, set your camera at the highest possible resolution. You can always reduce the resolution later. Low-resolution images cannot be increased without loss of image quality. When scanning in photographs, please choose a resolution of 300 dpi or higher in your editing software.
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Will you alter or enhance the image I use?
Your image will be reproduced as it appears. In some cases, we may crop the image for size, to fit the product you order. However, we will not color correct, retouch or otherwise crop your image. Close-ups and images with bright colors will produce the best results.
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Will you accept a copyrighted or a photo deemed as offensive?
We reserve the right to refuse any objectionable or copyrighted material. We will not reproduce materials that are deemed by our staff to be offensive, obscene, or which contain copyrighted material not owned by the customer.
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